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Technology
At BNE, our certified engineers and project managers go through extensive training each year to promote the use of the latest state-of-the-art equipment and to ensure complete support for the most recent software versions and updates.
NETWORK SUPPORT:
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Microsoft Windows Server NT, 2000, 2003
- Microsoft Exchange Server 5.x, 2000, 2003
- Microsoft Critical Security patches and service packs
- Novell
Netware 4.x, 5.x, 6.x
- Open
- Novell
GroupWise 4.x, 5.x, 6.x, 7.x
- Novell
ZenWorks
- Novell Identity Management
- Novell
BorderManager
- Novell
iPrint
- Citrix
- Apache, IIS
- Apple
Macintosh o/s 8, 9, 10
- WordPerfect Office 8, 9, 10, 11
- Network Infrastructure: Hubs, Switches, Routers
- LAN/WAN, Wireless, T1, DSL and Cable Network support
- Support for Network Services such as Printing, DHCP, DNS,
WINS, etc.
- Provide "Best Practices" recommendations for network issues
PC SUPPORT:
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Microsoft Windows 98, 2000, XP Home, XP Pro,
-
Microsoft Office 97, 2000, 2003, 2007
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Installation of the latest Microsoft Critical Security
patches and Service Packs
-
Installation of the latest Anti-Virus definition files
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Protection and removal of Spy ware or other program related
issues
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Perform PC installations, upgrades, and PC moves
- Assist
with Desktop Applications and　 troubleshooting on programs
from all main stream software companies
Certifications of BNE Engineers:
CNE Netware 6
Master CNX, SCE, CCNA
CNS Novell
Novell Gold Partner
DOCUMENTATION OF NETWORK SYSTEMS:
- Diagram Physical Network noting locations of all hardware resources
- Document Server configurations
- Document IP infrastructure
- Inventory of Computer hardware and software
- Help plan IT budgets for computer and network related resources
- Provide insight on technology trends that may affect the customer
- Research and demonstrate any IT topic that the customer has an interest in learning about