Remote Support Services

 

Remote Network Access

      Equip your organization with Remote Network Access from BNE. Remote network access is a convenient, secure way for users to access the network while providing the ability to be mobile. From the basic user, to IT technicians, Remote Network Access gives any user the ability to securely connect to the system from anywhere using the method of your choice.

Remote Support

      With BNE Remote Support Services many system administration and technical support tasks can be performed directly on your system without the presence and expense of an on-site technician.

  • Remote server and desktop management eliminates on-site assistance, helps reduce support costs, enhances availability, and provides immediate troubleshooting.

  • Scheduled system maintenance such as software & virus definition updates, backup processes, etc. can be done in a more timely fashion keeping your systems out of harm's way.

  • BNE also offers telephone support for hardware and software troubleshooting. If necessary, on-site visits are available.

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